*Known Issue - UPDATE*
New Build Available on Windows & iOS – Version 2.4.4261 and on Android - Version 2.4.5181
If you’re having issues with losing Daily Challenges or Game Progress, our team has recently released a new build update that could resolve the problem.
Follow these steps to assure you have the most recent fix.
- Ensure that your game is updated to the most recent build version (2.4.4261 or higher). This has resolved the problem for the majority of players experiencing this issue.
- To find your build version, click on Menu > About while inside the game.
- The information will be shown next to "Version" at the bottom of that screen.
- If you need to update your game to the new version, follow the steps in this article: How do I check for game updates?
- If you are still experiencing the issue after verifying that you are on the latest version of the game, please submit a ticket here with details about your experience.
Our team is committed to improving your game experience. Any additional information you provide will help them find an even better solution, faster.
To stay up to date on this issue, click ‘follow’ within this article to receive a notification when there is a new game version, or additional information available.