- Check to ensure you are connected to the internet.
- Open the Microsoft Store app on your device.
- Check for updates. These can be found by clicking the [...] in the top right hand corner > Downloads and updates > Get updates > Update all.
- Check Xbox Live Status. https://support.xbox.com/en-US/xbox-live-status. Ensure all services are ‘normal’.
- Open the Xbox Console Companion App on your device. Ensure you are signed in.
- Restart your device from the power menu.
- Relaunch game.