If you are unable to find a solution to your question within the Microsoft Casual Games customer support portal, you can contact our support team by clicking the “Submit a Request” button on the bottom of any article, or by clicking here.
Please select the option that is closest to your issue and fill out the form as fully and accurately as possible. This will aid in our ability to investigate the issues and respond quickly.
The Microsoft Causal Games Customer Support Team is available from 8:00am to 5:00pm Pacific Standard Time (PST), Monday through Friday, except on major US holidays. The team will respond to your request as quickly as possible. All requests are monitored for trending issues and outages, so the more information you can provide, the better we can assist you and other individuals who may be encountering the same experience.